Return eligibility
Products must be unopened, unused, and in their original packaging. We do not accept returns or refunds due to change of mind, personal preference, or product suitability.
How to report an issue
For an eligible issue, please contact us at support@raamys.com within 7 days of receiving your order. Include your order details and clear photos or videos of the product and packaging.
Review and return pickup
Once the issue is reviewed and approved, Raamys may arrange a return pickup through our courier partner.
Refunds and replacements
After the returned product is received and inspected, an eligible refund or replacement will be processed accordingly.
Refused Cash on Delivery orders
Refusing a Cash on Delivery (COD) order is not considered a return or refund. Unaccepted COD parcels are treated as Return to Origin (RTO) shipments.